Cancellation & Refund Policy

Thank you for choosing our matrimonial website. Please read our cancellation and refund policy carefully before proceeding.

1. Cancellation Policy:
   Once you have completed the payment for our services, your order is considered final and cannot be cancelled or modified.

2. Refund Policy:
   We want to inform you that payments made for our services are non-refundable. Regardless of the circumstances, including but not limited to dissatisfaction with our services, technical issues, or any other reasons, we do not offer refunds for payments made.

3. Understanding Non-Refundable Policy:
   By engaging with our platform and making a payment, you acknowledge and agree that the payment is non-refundable. This policy is in place to ensure transparency and consistency for all users.

4. Payment Disputes:
   If you believe there has been an unauthorized or incorrect charge to your account, please contact our customer support within 7 days of the transaction. We will investigate and address the issue as necessary.

5. Exceptional Circumstances:
   While our policy is generally non-refundable, if there are any exceptional circumstances that warrant reconsideration, it will be at our sole discretion. These circumstances would be evaluated on a case-by-case basis and do not guarantee a refund.